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Ordering
Ordering
How do I place an order?
How do I place an order?
Submit a request through the appropriate order form on our website. Once your request is reviewed, you’ll receive pricing, availability, and next steps.
Is my order confirmed after I submit the form?
Is my order confirmed after I submit the form?
No. Submitting a form is a request only. Your order is confirmed once availability has been verified and any required payment or retainer has been received.
How far in advance should I order?
How far in advance should I order?
We recommend placing your order as early as possible. Larger custom orders and weekend dates tend to book quickly.
Do you accept last-minute orders?
Do you accept last-minute orders?
Sometimes! Last-minute orders depend on availability. Feel free to contact us, and we’ll do our best to accommodate your request.
Contact Us
Contact Us
Email: order.doughmygoodness@gmail.com
Call: (404) 973 - 4272
Custom Cakes
Custom Cakes
What cake flavors do you offer?
What cake flavors do you offer?
We offer a variety of flavors including vanilla, chocolate, strawberry, red velvet, lemon, marble, carrot, and more. Seasonal flavors may also be available.
Can I have multiple cake flavors?
Can I have multiple cake flavors?
Yes! One cake flavor is included. Additional flavors are +$10 per flavor. Combination flavors such as Marble or Neapolitan count as one flavor.
Can you recreate a cake from Pinterest or Instagram?
Can you recreate a cake from Pinterest or Instagram?
Inspiration photos are always welcome! While we use them as inspiration, every cake is handcrafted and will not be an exact replica.
Do you make wedding cakes?
Do you make wedding cakes?
Yes! We create cakes for weddings, birthdays, baby showers, graduations, anniversaries, corporate events, and more.
Custom Treats
Custom Treats
What custom treats do you offer?
What custom treats do you offer?
We offer chocolate-covered strawberries, pretzels, Rice Krispie treats, cake pops, cookies, and other custom treats.
Can my treats match my cake?
Can my treats match my cake?
Absolutely! We can coordinate colors, themes, and decorations so your desserts create a cohesive look.
Is there a minimum order?
Is there a minimum order?
Minimum quantities are half dozen (6).
Cake Jars
Cake Jars
What cake jar flavors do you offer?
What cake jar flavors do you offer?
Our menu includes classic, premium, seasonal, and vegan cake jar flavors. Visit our Cake Jars page to see the current selection.
Do you offer vegan cake jars?
Do you offer vegan cake jars?
Yes! Vegan cake jars are available upon request for many of our flavors.
Can I mix different cake jar flavors?
Can I mix different cake jar flavors?
Yes! You’re welcome to order a variety of flavors in the same order.
Pickup & Delivery
Pickup & Delivery
Where are you located?
Where are you located?
Dough My Goodness!! is based in Chandler, Arizona.
Do you offer delivery?
Do you offer delivery?
Yes! Local delivery is available for an additional fee based on your location.
Will I receive the pickup address after ordering?
Will I receive the pickup address after ordering?
Yes. Pickup details will be provided once your order has been confirmed.
Do you have a storefront?
Do you have a storefront?
No. Dough My Goodness is a licensed Arizona Cottage Food business operating by pre-order. We currently offer local pickup and delivery by appointment.
Payment & Policies
Payment & Policies
Do you require a retainer?
Do you require a retainer?
Custom cakes and custom treats require a non-refundable retainer to reserve your order date.
What payment methods do you accept?
What payment methods do you accept?
We currently accept:
Zelle
Apple Pay
Cash App
Can I make changes to my order?
Can I make changes to my order?
Minor changes may be possible depending on the timing of your request. Contact us as soon as possible if you need to make adjustments.
Do you offer refunds?
Do you offer refunds?
Due to the custom nature of our products, payments and retainers are generally non-refundable once work has begun. If you have concerns about your order, please contact us and we’ll work with you to find a solution.
Allergens
Allergens
Do your products contain allergens?
Do your products contain allergens?
Our products are prepared in a home kitchen and may contain or come into contact with common allergens, including wheat, eggs, dairy, soy, peanuts, tree nuts, and other allergens.
Wholesale
Wholesale
Do you offer wholesale?
Do you offer wholesale?
Yes! We partner with coffee shops, cafés, food trucks, restaurants, markets, and other businesses interested in carrying our cake jars.
Can I request samples before partnering?
Can I request samples before partnering?
Yes! Qualified businesses may request a complimentary sample tasting before establishing a wholesale partnership.
How do I learn more about wholesale?
How do I learn more about wholesale?
Visit our Wholesale page or email us directly to discuss pricing, ordering options, and partnership opportunities.
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